Business challenge
What needed to be solved
Coordinate backbone deployment across ten sites with interdependent engineering, testing, acceptance, and operations workstreams.
My leadership
How I created delivery control
Managed the integrated schedule, site readiness, blockers, vendors, testing gates, SLA tracking, issue escalation, executive status, and operational acceptance.
- Standardized site-readiness and acceptance criteria across ten locations.
- Managed schedule dependencies, blockers, vendors, testing gates, and escalation.
- Used SLA and KPI reporting to keep delivery and service outcomes visible.
- Controlled operational acceptance and handover.
Measured outcome
Business and delivery impact
Ten sites were delivered with 99.99% uptime and all defined SLA targets achieved.
